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The BS-Free Service Business Show

The BS-Free Service Business show takes you behind-the-scenes of running a business as a freelancer, creative or agency with a focus on fluff-free lessons to help you grow your own business and get paid. If you work with clients and want to create a simple AND sustainable service business, you're in the right place. The show is hosted by Scoop Studios' Maggie Patterson. You can learn more about the podcast and Small Business Boss at http://www.smallbusinessboss.co and get access to all of our shows at http://www.smallbusinessboss.co/podcast.
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Now displaying: Page 4
May 11, 2020

You’re helping me celebrate a milestone in my business, 15 years of being my own boss. And there’s nothing like an anniversary to make you reflect on how far you’ve come. In this episode, I’m sharing 15 insights from my 15 years of being a small business boss.

This week I'm sharing the first 8 episodes, and next week I'll share 7 more.

Get the inside scoop right here:

https://smallbusinessboss.co/15-insights-on-b…ll-business-boss/

Apr 27, 2020

It’s springtime, and for many of us, that means we’d normally be busy cleaning all the things. And if you’re finding your business is a little slower than usual right now, it’s the perfect time to work ON your business.

Spring cleaning your biz is like cleaning your house. It’s best to have a plan before you start pulling everything apart so you don’t end up with the job half done.

So where to begin?

On this episode of the Small Business Boss podcast, I’m sharing ideas on where to focus your efforts when spring cleaning your biz. 

Get the inside scoop right here: https://smallbusinessboss.co/spring-clean-your-service-business/

Apr 20, 2020

As a boss, you’ve probably heard that you need to “invest” in your business to reach your goals. But in this current financial climate, I wanted to unpack that trope and see if it was really true. Do we really need to spend money to make money? And when we do, are we going to get what we want?

In the episode of the Small Business Boss podcast, I’m taking a long, hard look at how we invest our money into our businesses, a walk through 12 investments I’ve made, how much they cost, and if they really helped me and my business at all.

Get the inside scoop right here: https://smallbusinessboss.co/investing-in-my-success/

Apr 13, 2020

When things are unusual, it’s all too easy for our decision making to falter and for our boundaries to be shaky.

In this episode of the Small Business Boss podcast guest Shulamit Ber Levtov walks us through how to deal with our fear in this unique time we’re living through.

Get the inside scoop right here: https://smallbusinessboss.co/decision-making-…-during-a-crisis/

Apr 6, 2020

It’s a new month, and let’s be real, it’s one with a lot of questions and many answers. 

On this episode of the Small Business Boss podcast, I'm serving up some real talk about the realities of finding and booking clients in the middle of a pandemic.

Get the inside scoop right here: https://smallbusinessboss.co/how-im-handling-…keting-and-sales/

Mar 30, 2020

Things are pretty far from business as usual right now, so do we even bother with planning right now? The answer is yes. We definitely need to plan.

In this episode of the Small Business Boss podcast, we’re going to look at how to plan differently as we head into Q2 amid a global pandemic.

Get the inside scoop right here:  https://smallbusinessboss.co/business-planning/

Mar 23, 2020

When you’re running an agency, you want your business to stand out. 

But in a world rife with competition, knowing how to differentiate is critical to your success. 

In this episode of the Small Business Boss podcast, measurement and marketing agency owner Rita Barry takes us behind-the-scenes of her business, including how she ensures they stand out by delivering a white glove service, how she hired her team and much more. 

Get the inside scoop right here: 

https://smallbusinessboss.co/agency-owner/

Mar 15, 2020

A pandemic is unprecedented for all of us, so it’s natural that it’s creating stress, anxiety, and when it comes to our business, a lot of uncertainty.  So in this totally unexpected episode of the Small Business Boss podcast, I want to address what’s happening, and how we’re going to get through this. 

Mar 9, 2020

Hands up if your 2020 plans include making more $$$$.

You may already have a plan for making it happen...but how do you know if you’re focusing on the RIGHT things?

(Hint: the $5 latte is NOT the problem.)

On this episode of the Small Business Boss podcast, financial strategist Nechelle Bartley is unpacking how our money mindset affects us  — good or bad — and how to focus on the practical actions that will move your business ahead.  

Get the inside scoop right here:

https://smallbusinessboss.co/nechelle-bartley/

Mar 2, 2020

Fact: When you make your money by serving clients, the experience you create can make or break your business.

Also fact: Most service providers make this WAY too complicated and totally overthink it.

In this episode of the Small Business Boss podcast, I’m giving you actionable ideas on how you can deliver a deliberately simple client experience.  

Get the inside scoop right here:https://smallbusinessboss.co/simple-client-experience/

Feb 24, 2020

If there’s one thing entrepreneurs love, it's personality tests. And it’s no surprise as we’re relentless in our personal development work, and these tests help us make sense of ourselves.

In this episode, we’re diving into Enneagram with guest Chrissie Wywrot.

Get the inside scoop right here: https://smallbusinessboss.co/enneagram/

Feb 17, 2020

When you’re dealing with potential new clients, have you ever stopped and asked yourself if you REALLY need to spend the time writing a proposal?

Because yeah, sometimes it seems like a whole lot of work and if you already have packages, you may not see the point.

Love them or hate them, the short answer is YES, you do need a proposal. And there are plenty of compelling reasons why.

Get the inside scoop right here: https://smallbusinessboss.co/client-proposals/

Feb 10, 2020

Many times we have ideas that can hold us back or result in bumps along the way.

In this episode of the Small Business Boss podcast, guest Andréa shares insights on things she’s had to revamp along the way of building her social media agency.

Get the inside scoop right here: https://smallbusinessboss.co/social-media-strategist/

Feb 3, 2020

I recently asked members of the Small Business Boss Squad what the #1 lead source was for their business, and overwhelming the answer was referrals. In this episode, we’re taking a look at how to make the most of referrals as the key driver of revenue in your business. 

Get the inside scoop right here:

https://smallbusinessboss.co/running-on-referrals/

 

Jan 27, 2020

This is a very special episode of the Small Business Boss podcast because it’s episode 200 of the show. 

When it comes to running an online business, it’s nearly impossible to avoid the never-ending barrage of sleazy dude-bro marketers and the glossy leather pant clad coaches that are full of empty promises. 

For the 200th episode of the Small Business Boss podcast, I’m doing a very special roundtable episode, taking a hard look at their claims and the way the market is shifting. There are also a few confessions along the way with my special guests.

Get the inside scoop right here:

https://smallbusinessboss.co/online-marketers/

Jan 20, 2020

You can’t grow without a team. Your income will plateau. You’ve heard all the myths of a service business before, and in this new episode, we’re taking a look at these myths and looking at how they stack up in 2020.

Get the inside scoop right here: https://smallbusinessboss.co/growing-a-servic…business-in-2020/

Jan 13, 2020

As business owners, most of us are really good at setting big goals for our business. Especially revenue goals, but many times we don’t think about what it’s going to take to actually reach that goal.

I speak from experience as someone with many an ambitious goal that wasn’t met because it wasn’t grounded in reality. For many people, those big goals are super motivating, but for me, they’re soul crushing when I fall short.

In this episode, I wanted to share some real numbers to give you an idea of what it took to increase revenue in 2019, and more importantly, what I learned about finding clients.

Get the inside scoop right here: https://smallbusinessboss.co/finding-clients-…9-by-the-numbers/

Jan 6, 2020

FACT: I’m not a huge fan of the whole New Year’s resolutions thing, But I AM a fan of learning from mistakes and making plans that are actually achievable.

2020 marks 15 years in business for me, and I’ve learned more lessons than I can count along the way — some of which I wish I’d learned much sooner in my journey. And that’s exactly why I’m sharing three of those lessons with you in this episode.

Get the scoop here:
https://smallbusinessboss.co/business-new-years-resolutions/

Dec 16, 2019

When you run a service-based business, relationships are the name of the game. They are the true currency of your business — not money. 

If you've ever wondered HOW to make those relationships happen in a way that feels both organic and REAL, then today's episode is for you. My guest, Lisa Princic, shares what it means to "scale deep" and why focusing on creating relationships that are more meaningful with fewer people is critical for service business owners. 

Get the scoop here:
https://smallbusinessboss.co/building-business-relationships/

Dec 9, 2019

November was proof that sometimes the best-laid plans go awry when life happens. 

In this episode of the Small Business Boss podcast, I talk about taking a pause to prioritize my health while simultaneously dealing with some growing pains and shifts in our client load. I’m keeping it real and sharing what a month that was pretty much “survival” mode looked like.

Get the scoop here:
https://smallbusinessboss.co/recap-november-2019/

Dec 2, 2019

Planning is a necessity when you run a business, but in the online business world, it's a big old commodity. Planning is seen as the answer to everything, so there’s no shortage of courses and services to take your money in exchange for some regurgitated planning advice. 

In this episode, I'm talking all about planning with intention (while not falling into the trap of procrasti-planning) and how to create annual plans that actually improve your business results in the coming year. I’m breaking down my FIVE specific things for my annual plan to help you get focused on what matters most.

Get the scoop here:
https://smallbusinessboss.co/annual-business-planning/

Nov 25, 2019

Just because you’re an entrepreneur running a business, it doesn’t mean you relish being a leader. In this episode of the Small Business Boss podcast, I’m talking to leadership mentor Bekka Prideaux who’s helped me refine my leadership style in a way that works for me and is of service to my team.

Get the scoop here:
https://smallbusinessboss.co/leadership-mindset/

Nov 18, 2019

October was all about getting ready to take time off and then actually being away on vacation, so even with 31 days, it felt like a really short month — especially when I was putting together my notes to do this recap! 

In this episode, I talk about how I prepped clients and worked ahead while leaning on my team so I could take a week and a half off at the end of the month. I'm also sharing the details of the new year-long mastermind for 2020, where we’ll be focused on growing and scaling an agency. 

Get the scoop here:
https://smallbusinessboss.co/recap-october-2019/   

Nov 11, 2019

When I started Scoop, I really had no idea what I was in for as an agency owner when it came to making and managing money. Talk about a learning curve!

Over the last four years, I’ve had to master new money management skills, which is why I wish I’d heard everything that guest Christina Sjahli shares about budgeting, cash flow, and other fundamentals in this new interview. 

Get the scoop here:
https://smallbusinessboss.co/christina-sjahli/

Nov 4, 2019

Have you ever thought it would be nice to have someone to be the peanut butter to your jelly as a business owner? The Rory to your Lorelai?

That’s exactly what we’re talking about in this episode of the Small Business Boss podcast where my integrator, my trusty #2, Sara Freeburn, dishes up everything about her role, what it’s really like to work with me, the challenges and growing pains we’ve had, and much more. 

Get the scoop here:
https://smallbusinessboss.co/working-with-an-integrator/

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